Terms of service

TERMS OF SERVICE

1. Overview

This website is operated by Oakapple Trading. Throughout the site, the terms “we”, “us” and “our” refer to Oakapple Trading.

By accessing our website or purchasing from us, you agree to be bound by these Terms of Service, along with any policies referenced within them. If you do not agree, you must not use this website.

We may update these Terms from time to time. Continued use of the website constitutes acceptance of any changes.

2. Use of Our Website

You agree:

  • Not to use the website for any unlawful purpose
  • Not to interfere with the security or operation of the website
  • Not to transmit viruses or harmful code

We reserve the right to suspend or terminate access if these Terms are breached.

3. Products & Availability

All products are subject to availability. We reserve the right to:

  • Limit quantities
  • Withdraw products at any time
  • Refuse or cancel orders

We make every effort to ensure product descriptions and images are accurate, but cannot guarantee exact colour display on all devices.

4. Pricing & Payment

All prices are listed in GBP (£) and are subject to change without notice.

We reserve the right to correct pricing errors and cancel orders affected by such errors.

5. Orders

We reserve the right to refuse or cancel any order. If an order is cancelled, we will notify you and provide a refund where payment has already been taken.

You agree to provide accurate and complete information when placing an order.

6. Delivery

Delivery times and charges are set out in our Delivery Policy. Risk in goods passes to you upon delivery.

7. Returns & Refunds

Our Returns & Refunds Policy forms part of these Terms. Please refer to that policy for full details.

Your statutory rights are not affected.

8. Consumer Rights

Nothing in these Terms limits or excludes your rights under the Consumer Rights Act 2015 or the Consumer Contracts Regulations 2013.

9. Third-Party Links

We may include links to third-party websites. We are not responsible for their content or practices.

10. Intellectual Property

All content on this website, including text, images, and branding, is the property of Oakapple Trading and may not be used without permission.

11. Liability

We do not guarantee that the website will be uninterrupted or error-free.

To the fullest extent permitted by law, we shall not be liable for indirect or consequential losses. However, nothing in these Terms excludes liability for:

  • Death or personal injury caused by negligence
  • Fraud or fraudulent misrepresentation
  • Your statutory rights

12. Privacy

Your use of this website is also governed by our Privacy Policy.

13. Governing Law

These Terms are governed by the laws of England and Wales.

14. Contact Information

If you have any questions about these Terms, please contact:
Email: info@oakappletrading.com